Privacy Policy

Last updated: January 2026

At Contingent, we take your privacy seriously. This policy explains what information we collect, how we use it, and your rights regarding your data.

Information We Collect

Information you provide directly

When you use our website or services, you may provide us with:

  • Contact information: Name, email address, company name when you fill out our contact form or request a demo
  • Communication content: Messages you send us through our contact form or email
  • Newsletter subscription: Email address if you subscribe to our newsletter

Information collected automatically

When you visit our website, we may collect:

  • Usage data: Pages visited, time spent on pages, referring website
  • Device information: Browser type, operating system, device type
  • Location data: Country-level location based on IP address

How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide customer support
  • Send you information about our products and services (if you've opted in)
  • Improve our website and services
  • Analyse website usage to improve user experience
  • Comply with legal obligations

Cookies and Analytics

We use minimal, privacy-focused analytics to understand how visitors use our website. We do not use advertising cookies or tracking pixels. Our analytics do not collect personal information and do not track you across other websites.

We may use essential cookies that are necessary for the website to function properly. These cookies do not collect personal information.

Data Sharing

We do not sell your personal information. We may share your information with:

  • Service providers: Companies that help us operate our website and services (e.g., email providers, hosting services)
  • Legal requirements: When required by law or to protect our rights

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights (GDPR)

Under GDPR, you have the right to:

  • Access: Request a copy of the personal data we hold about you
  • Rectification: Request correction of inaccurate personal data
  • Erasure: Request deletion of your personal data ("right to be forgotten")
  • Restriction: Request restriction of processing of your personal data
  • Portability: Request transfer of your personal data to another service
  • Objection: Object to processing of your personal data
  • Withdraw consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at privacy@contingent.app.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are retained for up to 2 years unless you request earlier deletion.

International Transfers

Your information may be transferred to and processed in countries outside of Ireland. When we transfer data outside the European Economic Area, we ensure appropriate safeguards are in place to protect your information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Supervisory Authority

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Data Protection Commission (DPC), the supervisory authority in Ireland: www.dataprotection.ie